Archive: civil inattention
Admitting one’s faults and coming clean with another about a wrongdoing is one of the most difficult forms of interaction. The timing of the disclosure never seems to be right and the speaking plan developed by the guilty rarely remains on script. As communication researchers, we can account for this because we know the old sender-message-receiver model no longer represents a true explanation of the communication process; variables such as feedback, environment, and non-verbal communication influences the direction of a conversation.
Category: The Gnovis Blog